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Technical Support Engineer
Keysight
Updated on: 24 October 2023
Additional Details
Website
Work Location
Bengaluru, India
Job Type
FTE
Batch
2022 / 2023 / 2024
Stream Required
Bachelors or Master Degree
Salary
7 LPA (Expected)
Job Description
Provides engineering support to customers, customer support personnel and field support staff on systems and product issues. Works with customer and company personnel to define technical problem, determine the solution and assist customer in implementing the fix. Provides technical feedback to engineering concerning product changes/enhancements. May support 3rd party products and be called on-site to assist in complex technical solutions requiring changes to core functionality, code, and systems operation. Creates tests, tools, and diagnostic procedures for use by product support personnel. May quality check technical product documentation. Leverages post sales interactions with customers to probe and qualify further revenue opportunities. May book transactional sales opportunities and provides highly qualified leads to sales.
Shift: |
Variable |
Schedule: |
Full Time (F) |
Travel Required: |
None |
Employment Program: |
Regular |
Duration (Temp Positions Only): |
Not Applicable |
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