Website
Apprentice Engineer
Jio
Updated on: 24 January 2024
Additional Details
Website
Work Location
Mumbai, India
Job Type
FTE
Batch
2024 | 2023 | 2022 | 2021 | 2020
Stream Required
BE (E&C)
Salary
4 - 6 LPA(Expected)
Job Description
1. To ensure First level proactive and reactive maintenance.
2. Regularly prioritize faults to meet SLA.
3. To handle emergencies and if required coordinate with first level
operations and investigate faults/cause related.
4. Dealing with complaints and escalations raised by end-customer
Operations/CC center
5. To handle and analyze Trouble Tickets and recommend timely actions
and solutions
BE (E&C)
Fresher
1. Knowledge of Domain Mandatory
2. Ensure the usage of all processes and tools as per agreed SLA.
3. Knowledge of technical support activities.
4. To delegate/coordinate the tasks efficiently efficiently
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