Website
Technical Solutions Engineer
Updated on: 24 January 2024
Additional Details
Website
Work Location
Bangalore, Pune
Job Type
FTE
Batch
2023 | 2022 | 2021 | 2020
Stream Required
Bachelor’s degree in Computer Science
Salary
18+ LPA (Expected)
Job Description
The Google Cloud team helps companies, schools, and government seamlessly make the switch to Google products and supports them along the way. You listen to the customer and swiftly problem-solve technical issues to show how our products can make businesses more productive, collaborative, and innovative. You work closely with a cross-functional team of web developers and systems administrators, not to mention a variety of both regional and international customers. Your relationships with customers are crucial in helping Google grow its Cloud business and helping companies around the world innovate.
Our Technical Solutions Engineers own our customer issues in addition to providing level two support to our other support teams. In this role, you will troubleshoot technical problems for customers with a mix of debugging, networking, system administration, updating documentation, and when needed coding/scripting. You will make our products easier to adopt and use by making improvements to the product, tools, processes, and documentation. Additionally, you will be required to work in a shift pattern or non-standard work hours as required, this may include weekend work.
Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology – all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
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