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Client Success Internship

Expedify

Updated on: 07 November 2024

Additional Details

Website

www.expedify.io

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Work Location

Work-from-home

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Job Type

Internship + Fte

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Batch

Freshers

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Stream Required

MBA, Undergraduate

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Salary

15k/month (Stipend)

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Job Description

Expedify is hiring for the role of Client Success Intern!

Key Responsibilities:

  • Align tasks and manage internal communication under senior supervision.
  • Communicate requirements to the team/vendor and oversee task execution.
  • Ensure delivery meets client expectations.
  • Gather client feedback and implement necessary changes.
  • Stay updated on all work related to the client.
  • Maintain regular follow-ups with executives (in-house/off-shore) to ensure timely task completion.
  • Conduct review meetings (on-call) with clients as needed.
  • Perform quality checks according to set standards.
  • Obtain approval from seniors/concerned personnel before client delivery.

Skills Required:

  • Effective Communication
  • English Proficiency (Spoken)
  • Google Workspace

Other Requirements:

  1. Strong sense of responsibility.
  2. Understanding of advertising/digital marketing.
  3. Good logical reasoning skills.
  4. Ability to handle pressure and perform in challenging situations.
  5. Bachelor’s degree completed.

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