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Intern, Customer Support

Parallel Wireless

Updated on: 16 February 2025

Additional Details

Work Location

Bengaluru, India

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Job Type

Internship + Fte

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Batch

Freshers

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Stream Required

Everyone is eligible

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Salary

3 LPA (Expected)

salary

Job Description

*Strong written and verbal communications skills.

*Must be able to work in 24x7 shift environment with a flexibility to work diverse schedule.

Preferred skills:

1)One of the 5G, LTE, UMTS, GSM and other Radio Access Technologies.

2)Familiarity with LAN/WAN, Routing protocols, TCP/IP, QoS, Tunneling and security protocols.

3)Unix/Linux systems knowledge.

4)Ability to understand technical issues.

*Ability to adapt quickly to changing environments and manage parallel time-critical tasks.

*Experience with Excel or other statistical analysis tools.

Key Job Functions -

    • Will be part of a 24x7 remote network monitoring team working on a rotating shift basis.
    • Network Monitoring of system events, alarms, and Key Performance Indicators (KPIs).
    • Responsible for KPI and technical reporting for the Customer Support team.
    • Collaborate with peer teams to identify their specific reporting requirements.
    • Perform first level technical support and analysis on issues found during network monitoring.

₹0 - ₹0 a year

We are looking for Immediate joiners.

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