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Telecaller Associate

Insight Technosoft

Updated on: 15 October 2024

Additional Details

Work Location

Bengaluru, India

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Job Type

FTE

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Batch

Freshers

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Stream Required

High school diploma or equivalent

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Salary

1,80,000

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Job Description

Insight Technosoft is hiring!

Responsibilities:

  • Make Outbound Calls:Contact prospective students to inform them about our training programs, course details, and enrollment procedures.
  • Respond to Inquiries:Handle inbound calls and provide information about our courses, schedule, fees, and other related queries.
  • Follow Up on Leads: Maintain a database of leads, follow up with potential students, and encourage them to enroll in our courses.
  • Provide Guidance: Assist prospective students in understanding course offerings, helping them make informed decisions based on their interests and career goals.
  • Achieve Enrollment Targets:Work towards achieving monthly and quarterly enrollment targets set by the institute.
  • Assist with Marketing Efforts:Support the marketing team by participating in promotional activities and providing feedback on outreach strategies.

Requirements:

  • Educational Background: High school diploma or equivalent; a degree or diploma in any field is a plus.
  • Experience: Previous experience in telecalling, customer service, or sales is preferred but not required.
  • Excellent Communication Skills: Clear and friendly communication skills in both English and [Local Language].
  • Customer Service Orientation:A positive attitude with a focus on providing exceptional customer service.
  • Basic Computer Skills:Familiarity with MS Office and experience with CRM systems is advantageous.

Requirements:

Sales Skills:Basic understanding of sales techniques and the ability to persuade potential students to enroll.

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