Opening Overview

Job Description

Strong phone, verbal communication skills along with active listening and can comprehend in EnglishExcellent
Interpersonal and comprehension skillsGood problem solving, Flexibility & conversational abilityManaging large
amounts of inbound and outbound calls and Chat or Email in a timely mannerFollowing call center scripts when
handling different topicsAbility to multi-task, set priorities and manage time effectivelyGood at negotiating
techniques, customer focus and adaptability to different personality typesFast learner and passion for sales,
collection, and customer serviceAbility to use Internet applicationsKnowledge of MS OfficePC Knowledge &
shortcut keys 

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