Understand the business needs of the customer and assess the impact of those needs in order to communicate and implement the recommended efficient solutions.

What will your job look like?

•    Reflect customer needs by assembling business documents and technical requirements.
•    Advise customers based on product capabilities and methodologies, applying reuse where applicable.
•    Design holistic and integrated high-level solutions that fit customers' business needs, production operability and budget.
•    Participate in and/or lead formal and informal reviews with key partners, applying knowledge and experience while providing technical perspective and support.
•    Communicate new details of new solutions and their impact on business processes to customers' business and IT personnel.
•    Ensure that the customer understands the solution and receive responses to all open questions and action items.
•    Support the customer during the scoping phase in a specific domain up through and including customer sign off (for example, COP process for various customer types and products, EPC lead for all product models and designs, etc.).
•    Prepare solution-related documents and specifications. Configure the solution, followed by the creation, execution and maintenance of accurate and detailed test plans for applicable testing.
•    Support the resolution of configuration/implementation-related issues if and when they arise.
 

All you need is...

•    Degree in Computer Science or Industrial Engineering & Management - Information System.
•    Customer-facing experience – ability to communicate the Amdocs solution using various methods (presentations, demos, and so on).
•    Wide knowledge of relevant products and E2E Business process.
•    Knowledge of the IT industry and Amdocs business processes 
•    High technical understanding 
•    Communication and personal engage skilled
 

Why you will love this job:

•    Use your outstanding business analysis skills to make a significant impact on leading solutions that produce the most efficient product solutions.
•    Be a key member of a global, dynamic and highly collaborative team with various possibilities for personal and professional development!
•    You will have the opportunity to work in multinational environment
•    We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave